Terms & Conditions

Effective Date: 10 February 2025

1. Introduction

These Terms and Conditions govern your use of the Matrix Fabrication Corporation e-commerce App.

2. User Accounts

• Users must provide accurate and complete information.
• Users are responsible for maintaining the security of their accounts.
• Users must be at least 18 years old to create an account and place an order. If under 18, parental consent is required.

3. Orders and Payment

• Prices are subject to change without notice.
• We accept payments through Stripe.
• Orders will be processed once payment is confirmed.

4. Product Availability

• All orders are subject to stock availability.
• If a product is unavailable, we will notify the customer and offer alternatives.

5. Limitation of Liability

Matrix Fabrication Corporation is not liable for indirect or consequential damages arising from the use of our products or App.

6. Refund Policy Reference

For refund requests, refer to our Refund Policy section in the Shipping & Return Policy.

7. Changes to Terms

We reserve the right to update these terms at any time.

8. Accurate Information & Failed Delivery Attempts

Customers must provide complete and accurate delivery details (including name, phone number, address, unit/suite number, entry/buzzer code, and any access instructions) and re-verify this information before placing an order. If a delivery attempt fails due to incorrect, incomplete, or unverified customer-provided information, Matrix may reschedule the delivery, and additional delivery or re-delivery charges may apply.

9. Contact Information

For inquiries, contact us at:

Order and Customer Support:

• Email: info@matrixfabc.com
• Phone: +1 647 924 1421
• Address: 6355, Kennedy Rd #9, Mississauga, ON L5T 2L7 Canada